For dessert, cafe, bakery and restaurant chains

Turn every order into the next visit.

PerkFlow connects online ordering, in-store order flow, loyalty points, WhatsApp updates, customer CRM, review requests and multi-outlet reporting in one operating layer.

5 demo outlets 347 orders today 4,286 loyalty members

Live outlet command center

Sales today₹1.82L+18%
Active orders4212 ready
Repeat rate38%+6 pts
Received

Belgian Brownie Sundae

Mango Cream Waffle

Preparing

Lotus Biscoff Shake

Kunafa Cup

Ready

Chocolate Jar Cake

Mini Pancake Box

WhatsApp sent: “Your order is ready for pickup.”
Online ordering POS workflow Loyalty WhatsApp CRM Reviews Reports

One customer identity across every outlet

Built for brands that want repeat customers, not just receipts.

01

Ordering that feels branded

QR ordering and pickup flows with smart cart, item modifiers, reward visibility and clear order status.

02

Outlet order control

Every order moves through received, preparing, ready and picked up, with staff-friendly queues per outlet.

03

Loyalty and rewards

Configure points, visit milestones, birthday perks, redemption rules and outlet-level campaign boosts.

04

WhatsApp automation

Send order confirmations, ready alerts, reward nudges, win-back offers and post-order review requests.

05

Customer CRM

See order history, favorite categories, points balance, feedback, last visit and personalized follow-up actions.

06

Centralized management

Switch from one outlet pilot to regional command with products, reports, users, outlets and settings in one place.

A connected customer journey

Show the complete loop: order, reward, return.

1

Customer scans and orders

A guest opens the QR menu, adds desserts, sees points they will earn and places a pickup order.

2

Outlet receives the order

Staff manage the order from received to ready while WhatsApp keeps the customer updated.

3

Loyalty is automatic

The customer earns points and unlocks a reward without staff explaining a separate program.

4

Management sees the brand view

Owners compare outlets, repeat rate, popular products, reward cost and customer engagement from HQ.

A flexible start

Launch with one outlet. Expand when you’re ready.

Bring ordering, customer rewards and outlet operations together in a focused pilot. Review performance with your team, refine the experience, then extend the same platform to more locations as your needs grow.

A practical first rollout

  • Unified phone-number customer identity
  • Live order workflow for staff
  • Reward points visible to customers
  • WhatsApp status and review automation
  • Owner dashboard for sales, customers and loyalty

See how PerkFlow works for your team.

Explore the customer ordering experience and the multi-outlet management platform.